PEARL of the Month for April 2017
Shelly Marshall of Crisfield, Md., McCready Health’s Admissions Clerk in the Outpatient Rehabilitation Center, has been named the McCready PEARL of the Month for April 2017.“Shelly does an amazing job keeping the Outpatient Rehab Department running smoothly,” said Colette Outten, PT, DPT, Interim Director of Rehabilitation Services for McCready.
A 12-year McCready employee, Shelly has worked in Admissions in various areas of the hospital before finding her niche in the Outpatient Rehabilitation Department three years ago. In this role, she works to schedule patients with the appropriate therapists to meet their rehabilitative needs. The department offers physical therapy, occupational therapy and speech language pathology services, including pediatric services, and a lymphedema treatment program.
“I love the people here and how vocal they are in telling me how grateful and thankful they are for what I do and how I contribute to the department,” she said. “It’s like getting a pat on the back every day. They make me feel like a PEARL every day. The department works really well together and I’m proud to work here.”
Working at McCready is a family tradition for Shelly – from her great-grandmother to her grandmother, her mother and brother – several generations have worked at McCready for a combination of more than 80 years of service! Her mother Wanda Marshall also received the PEARL of the Month award, in July 2016.
“I love the small town feel of McCready, where you know almost everyone who comes in. It’s a good place for the community to come to, and there’s a lot of need for it. I don’t know what some people would do without it,” she added.
“PEARLS” is an acronym for “Promoting Excellence And Recognizing Legendary Service.” Patients, residents and family members as well as McCready employees and volunteers are welcome to nominate a deserving associate by completing a PEARLS card. PEARLS cards and comment drop-boxes are located throughout the campus to collect all nominations.
As McCready Health’s latest recipient, Shelly received a framed certificate and a gift certificate. Her name was also added to the engraved plaque in the hospital honoring all monthly PEARLS.